Requirements for Issue Handling in the UWL Area
[handling] [handling charge] [handling fee] [Help] [material handling] [universal] [UWL] [worklist]
Symptom
Support requirements for message handling in the Universal Worklist area.
Other terms
Help, UWL, Universal Worklist
Reason and Prerequisites
Having the following documentation attached to the message facilitates prompt message processing of issues in the UWL area.
Solution
At a minimum, when raising issues in the EP-BC-UWL component, please include the following information:
The versions of the Portal/KMC/J2EE including support package level [...]