SAP EP – Netweaver Portal

Symptom
Support requirements for message handling in the Universal Worklist area.
Other terms
Help, UWL, Universal Worklist
Reason and Prerequisites
Having the following documentation attached to the message facilitates prompt message processing of issues in the UWL area.
Solution
At a minimum, when raising issues in the EP-BC-UWL component, please include the following information:
The versions of the Portal/KMC/J2EE including support package level [...]

Symptom
NW04s SPS07 : UWL and CPE Release note
Other terms
Universal Worklist and Collaborative Processing Engine
Reason and Prerequisites
This is the Release Note for UWL and CPE – NW04s SPS06
Solution
Release Information
NW04s SPS07 Universal Worklist
New Feature:
Added the configuration wizard which can be used to perform the standard UWL configuration using a webdynpro based wizard,
instead of having to manually change [...]

Symptom
NW04s SPS06 : UWL and CPE Release note
Other terms
Universal Worklist and Collaborative Processing Engine
Reason and Prerequisites
This is the Release Note for UWL and CPE – NW04s SPS06
Solution
Release Information
NW04s SPS06 Universal Worklist
Fixes:
Systems defined in Portal System Landscape using “SAP system using dedicated application server” or “SAP system using connection string” templates cannot be registered [...]

Symptom
The following texts are not translated into other languages:
1. Group by (this was renamed to “Grouped by” in English)
2. Items
3. No menu items found for this item
Other terms
Translation, Universal Worklist
Solution
The following patches contain the solution:
Netweaver 7.10 SP05 Patch#4 for software component UWLJWF
Netweaver 7.10 SP06 Patch#1 for software component UWLJWF

Symptom
NW2004s Universal Worklist Release note
Other terms
Universal Worklist
Reason and Prerequisites
You are using Universal Worklist in NW2004s (7.0) release. You want to know the release information.
Solution
Release Information
================================
NetWeaver 2004s SPS 05
Enhancements:
Items are retrieved in the background thread when user logs in to the worklist. This improves the performance.Added support for the CRM Object Link as an activity for [...]

Symptom
You would like to integrate SAP Office notifications into the central inbox in the SAP NetWeaver Enterprise Portal.
Other terms
UWL, Universal Worklist, SAP Office, SAP Business Workflow
Reason and Prerequisites
SAP Office notifications are generated by Busines Suite applications, SAP Business Workflow and generic object services to publicise an event or milestone to the users. [...]

Symptom
You would like to integrate third party software with the universal worklist.
Other terms
UWL, Enterprise Portal
Reason and Prerequisites
To integrate third party software with the universal worklist you need to use the UWL connector API.
Solution
The UWL API (connector API) can be used to integrate third party software to the universal worklist.
The piloting has been completed and the [...]

Symptom
There is information missing required for processing your MDM message
Other terms
OSS, Master Data Management,
MDM 5.5, SP4, SP04, SP5, SP05, SP06
MDM 7.1, SP01, SP02
customer message, Create, Support, MDM Univeral Worklist, Workflow, UWL, Next Step, History, Assign, Create Job
Solution
To enable SAP Support to process your MDM message effectively the following information is required:
MDM software component information
Review the [...]