SAP EP – Netweaver Portal

MDM Portal iViews does not load large files

July 1, 2009 at 5:16 pm

[easy does it] [i] [MDM] [Portal] [what does it mean]

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Symptom
When trying to open large files (PDF, Word, Excel, Video, Music etc.) in MDM Portal iViews (either a Result Set or Item Details iView), the file is not accessisble and instead a blank page is displayed. In addition, an error message entry is added to the Portal DefaulTrace:
com.sap.pct.mdm.appl.masteriviews.utils.IViewRuntimeException: Error retrieving object
Other terms
MDM, Portal, iView, PDF, Doc, Excel, Video, Music, Item Details, Result Set
Reason and Prerequisites
MDM iViews relay on MDM Java API for retrieving and caching of large files from the MDM repository. The MDM Java API caching mechanism has a default value of 10MB for max upper limit size. This means that only files that are less then 10MB in size, will be retrieved and cached by MDM Java API when accessed from MDM iViews. This value is not configurable in the MDM standard Portal content.
Solution
Make sure that files in MDM repository that are meant to be accessed from the MDM Portal iViews do not exceed the 10MB max size.

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