SAP EP – Netweaver Portal

Symptom

You are using the solution SAP Interactive Forms by Adobe.
To use this solution, you require the Adobe Acrobat or Adobe Reader software on the front end.

Other terms

PDF, PDF-based forms, print forms, interactive forms, Adobe Document Services

Reason and Prerequisites

This note tells you which version of Adobe Acrobat or Adobe Reader you require.

Solution

The required Reader version depends on your usage situation.
For SAP Interactive Forms by Adobe, we generally recommend the following:
Adobe Acrobat Version 7.0. 9 or higher
Adobe Reader Version 7.0.9 or higher

You can download a free Reader version from the Adobe web site at www.adobe.com.
In Reader and Acrobat you can check the version and, if necessary, download an update: choose Help -> Check for updates now.
Note the following usage cases:

Print forms

If you use Adobe Reader only for the print preview of an non-interactive form, you can use a lower Reader release (6.0.4 or higher). Note that the reader in this case displays one or two messages when you call a PDF form. One message offers the upgrade to a higher version. The other message informs you about new functions in the PDF, for which you require a higher Reader version. You cannot suppress these messages, but you can ignore them if you use the print preview only.
Also note that an older Reader version may not display an accessible PDF form correctly.

Interactive forms

If you require forms for one of the scenarios listed below, you must use Reader 8.1 or higher, or Acrobat 8.1 or higher.
These are:
Forms in Web Dynpro applications that are integrated at runtime using xACF (Active Components Framework) ZCI (Zero Client Installation).Forms in scenarios that use digital signatures.

If you use interactive forms in Web Dynpro for Java and these interactive forms are included using ZCI (Zero Client Installation) at runtime, you must read Note 1055911. Note 1055911 specifies the required reader version and contains further detailed information.